Saudi Arabia SSIC Code 631123: Providing call centre services

Saudi Standard Industrial Classification (SSIC 2026)
Classification Level: Activity | Official Code: 631123

Executive Summary & Classification Scope

SSIC code 631123 designates Providing call centre services (تقديم خدمة مراكــز الاتصـال) under the official Saudi Standard Industrial Classification (January 2025 / 2026 Edition, based on UN ISIC Rev. 4) administered by the General Authority for Statistics (GASTAT).

It serves as the mandatory regulatory benchmark for Commercial Registration (CR) with the Ministry of Commerce, MISA foreign investment licensing (allowing up to 100% foreign equity ownership), municipal permits on the Balady portal, and Nitaqat Saudization quota determinations by MHRSD.

Key Classification Facts

Parameter	Official Value
Saudi SSIC Code	`631123`
Official Title (EN)	Providing call centre services
Official Title (AR)	تقديم خدمة مراكــز الاتصـال
Classification Level	Activity
Section Category	Section J — Information and Communication
Parent Entity Code	`6311` — Data processing, hosting and related activities
Supervisory Authority	Communications, Space and Technology Commission
Licensing Entity	Communications, Space and Technology Commission
Standard Custodian	General Authority for Statistics (GASTAT)
Edition / Version	SSIC 2025 / 2026 Edition

Code	Title (EN)	Title (AR)	Details
`631111`	Providing digital certification services	تقديم خدمات التصديق الرقمي	View Code 631111 →
`631112`	Block chain Technologies	تقنيات سلاسل الكتل (البلوك تشين)	View Code 631112 →
`631113`	Big Data Technolgoies and Data Science	تقنيات البيانات الضخمة وعلم وتحليل البيانات	View Code 631113 →
`631121`	Provision of infrastructure for web hosting, data processing services, and related activities	إقامة البنية الأساسية لاستضافة المواقع على الشبكة وخدمات تجهيز البيانات والأنشطة المتصلة بذلك	View Code 631121 →
`631122`	Providing short message service (SMS) services	تقديم خدمات الرسائل القصيرة	View Code 631122 →
`631124`	Providing audio-visual services (700)	تقديم خدمة النصوص المسموعة (700)	View Code 631124 →
`631125`	Registration to provide cloud computing services	تقديم خدمات الحوسبة السحابية	View Code 631125 →
`631131`	Creation and Operating geospatial portal/Platform	بناء وتشغيل منصة/بوابة جيومكانية	View Code 631131 →
`631132`	Building a geospatial database	بناء قواعد البيانات الجيومكانية	View Code 631132 →
`631133`	Provision of Space Data Platform Service	تقديم خدمة منصة البيانات الفضائية	View Code 631133 →

Regulatory & Business Setup Use Cases in Saudi Arabia

Ministry of Commerce (MC): Required on your Saudi Commercial Registration (CR) to legally define the company’s business activities.
Ministry of Investment (MISA): Determines eligibility for 100% foreign-owned investment licenses and capital requirements. See our MISA Licensing Guide.
ZATCA Taxation & Zakat: Activity categorization for Corporate Income Tax (20%), Zakat (2.5%), and 15% VAT filing rules. See our ZATCA Tax Guide.
MHRSD / Qiwa (Nitaqat Quotas): Determines the required percentage of Saudi national employees. Check our Nitaqat Saudization Guide.
Balady Municipal Licensing: Establishes commercial shop, office, and warehouse zoning compliance.

Compliance & Regulatory Risk Assessment

Assessment Factor	Verification Status	Regulatory Source / Evidence
Official GASTAT Registry	✅ Verified	Confirmed in official GASTAT SSIC January 2025 / 2026 release
ISIC Rev. 4 International Crosswalk	✅ Aligned	Standardized UN International Industrial Classification mapping
Commercial Registration (CR) Active	✅ Eligible	Available for immediate filing on Ministry of Commerce portal
MISA Foreign Investment Path	✅ Permitted	100% foreign equity eligible under MISA investment criteria
5-Tier Structural Hierarchy	✅ Complete	Full parent-child relationship verified from Section to Activity
Overall Regulatory Readiness Score	🟢 10 / 10	Low Compliance Risk / Ready for Commercial Setup

Frequently Asked Questions (FAQ)

1. What does Saudi SSIC code 631123 cover?

SSIC 631123 covers Providing call centre services (تقديم خدمة مراكــز الاتصـال) under Saudi Arabia’s official industrial classification system.

2. Which authority regulates activities under SSIC 631123?

Activities under this code fall under the supervision of Communications, Space and Technology Commission.

3. Can international investors establish a business with code 631123?

Yes. In most sectors, the Ministry of Investment (MISA) permits 100% foreign equity ownership. Refer to our MISA Guide for full requirements.

4. How does SSIC 631123 affect my company’s Nitaqat rating?

MHRSD calculates your Saudization tier based on your primary SSIC activity registered on your Commercial Registration.

Official Source Attribution & Disclaimer

Primary Data Source: General Authority for Statistics (GASTAT) — National Classification for Economic Activities.

Commercial Portal: Ministry of Commerce (MC)

This page is an independent reference resource. Cross-verify critical licensing details on official government portals before filing commercial applications.