Customer Complaints Clerk
ΩΨ§ΨͺΨ¨ Ψ§Ψ³ΨͺΨΉΩΨ§Ω Ψ§Ψͺ
Compliance Risk Score
80/100- Verified against GASTAT/Official source
- Updated for 2026 classification
- Complete hierarchy structure
- GOSI registration status verified
- Regulatory compliance requirements detailed
π Description
SSCO 422501: Customer Complaints Clerk. Requires Lower secondary education in Literacy and numeracy. Iqama, Nitaqat, and skill classification for Saudi ...
π Job Summary
Resolve basic customer complaints, and refer the more complex problems to the Complaints Officer or other relevant employee;
π Education Requirements
Level: Lower secondary education
Field: Literacy and numeracy
π οΈ Key Skills
Team Work
π Classification Hierarchy
Major group: Clerical support workers
Minor group: Client information workers
Unit: Inquiry Clerks
Related Codes
When to use this code
This code is specified on the worker's Iqama and work permit
Saudization quotas vary by profession via Qiwa
Classified as Basic
Some professions have minimum salary requirements
FAQ
What is SSCO code 422501?
SSCO code 422501 refers to the occupation 'Customer Complaints Clerk' in the Saudi Standard Classification of Occupations, based on ISCO-08. It is used for work permits, visa applications, and labor market statistics.
What education is required for Customer Complaints Clerk?
Education requirements vary. Check the detailed occupation profile for SSCO 422501 to see the recommended education level and field of study.
Data source: General Authority for Statistics (GASTAT) β SSIC/SSCO 2026 Edition.
This data is cross-checked with Qiwa, HRSD, and ZATCA portals to ensure accuracy for business compliance.