Customer Services Specialist
Ω Ψ³ΨͺΨ΄Ψ§Ψ± ΨͺΨ³ΩΩΩ
Compliance Risk Score
90/100- Verified against GASTAT/Official source
- Updated for 2026 classification
- Complete hierarchy structure
- Has cross-references to other systems
- GOSI registration status verified
- Regulatory compliance requirements detailed
π Description
SSCO 243105: Customer Services Specialist. Requires Bachelor degree in Marketing and advertising. Iqama, Nitaqat, and skill classification for Saudi Ara...
π Job Summary
Develop and define the performance and quality indicators and standards related to customer service; participate in the development and updating of customer service procedures and manuals; develop programs to maximize the quality and professionalism of customer service systems; identify the strengths, weaknesses and the extent of satisfaction with customer service systems; and prepare, present and keep the specialized documents and reports related to customer service.
π Education Requirements
Level: Bachelor degree
Field: Marketing and advertising
π οΈ Key Skills
Team Work
π Classification Hierarchy
Major group: Professionals
Minor group: Sales, marketing and public relations professionals
Unit: Advertising and marketing professionals
Related Codes
When to use this code
This code is specified on the worker's Iqama and work permit
Saudization quotas vary by profession via Qiwa
Classified as High-Skilled
Some professions have minimum salary requirements
FAQ
What is SSCO code 243105?
SSCO code 243105 refers to the occupation 'Customer Services Specialist' in the Saudi Standard Classification of Occupations, based on ISCO-08. It is used for work permits, visa applications, and labor market statistics.
What education is required for Customer Services Specialist?
Education requirements vary. Check the detailed occupation profile for SSCO 243105 to see the recommended education level and field of study.
Data source: General Authority for Statistics (GASTAT) β SSIC/SSCO 2026 Edition.
This data is cross-checked with Qiwa, HRSD, and ZATCA portals to ensure accuracy for business compliance.